Dispatch OS

The first Dispatch Operating System for field-service operators

Plan your operation. Dispatch in real time. Get smarter after every shift. Dispatch OS is the AI-powered platform built for field teams that can't afford to get the next call wrong, across emergency response, roadside assistance, security, maintenance and logistics.

Numerico Dispatch OS on desktop
TRUSTED BY ROAD AUTHORITIES AND FIELD-SERVICE OPERATORS ACROSS EUROPE AND BEYOND
Rijkswaterstaat NSW Government Transport, Roads & Maritime Services Egis Group Movyon Provincie Utrecht Provincie Gelderland Provincie Noord-Brabant Van Eijck

22%
Faster incident response
256,000
Fewer coordination calls a year
100%
Of Dutch national roads
2020
Live in production since
The challenge

Unplanned work: where field operations get expensive

Every field operation starts with a plan, but when unplanned requests arise static workflows fall short. Teams lack a system that delivers real-time guidance and keeps operations moving forward.

Slow response times

The incidents that matter most are the ones your system handles worst.

Idle field capacity

Tasks are queuing. The right people are out there, they're just not in the right place.

Planner bottlenecks

You must replan by hand every time something changes, because your system can't.

Introducing Dispatch OS

One integrated operating system

Planning. Dispatch. Field execution. Most teams manage them in separate systems. Dispatch OS unifies them in one intelligent platform, helping your team work smarter, faster, and more efficiently.

Built for field service operations

Five Industries. One Operating System

The balance between planned and unplanned work differs across industries. Dispatch OS seamlessly orchestrates both, helping your operations stay efficient, agile, and on course for success.

Emergency Response
80–90% unplanned
Roadside Assistance & Towing
70–80% unplanned
Security & Surveillance
25–35% unplanned
Maintenance & Repair
25–35% unplanned
Logistics & Airport Handling
15–25% unplanned
“The Numerico mobile application really helps me by providing incident information and updates about where I should go next to improve incident response times.”
Hugo Deurloo, Road Inspector at Rijkswaterstaat

See Dispatch OS in action on your data

Bring a day of dispatch data. We'll show you exactly what Dispatch OS would have done differently.

Book a demo